| | v196 | v197 | |------------|----------|----------| | USB redirection latency (LAN) | 8-12 ms | 6-9 ms | | Connection setup time | 4.5 sec | 3.1 sec | | Memory footprint (idle) | 18 MB | 14 MB | | Crash rate per 1000 sessions | 0.8% | 0.2% | | Driver compatibility (Windows 11) | Good | Excellent |
: The technician sends the usb-redirector-customer-module.exe to the client via email, chat, or a direct download link. | | v196 | v197 | |------------|----------|----------| |