Automation rules that trigger actions (like sending emails or updating records) based on specific events. BPM (Business Process Management):
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EspoCRM is a highly flexible, open-source Customer Relationship Management (CRM) platform. It helps businesses manage leads, opportunities, and customer relationships. While the core version of EspoCRM is completely free, the official is a paid extension. This extension adds critical enterprise features like workflows, business process management (BPM), and advanced reporting. Automation rules that trigger actions (like sending emails