You export an XML file (often named DeviceKey.xml ) from your locked camera or NVR using configuration software. This file contains the device’s unique serial number, MAC address, and current system timestamp.
Once support emails you back the valid response file (usually named EncryptKey.xml or containing a string of numbers): Return to the SADP tool's screen. Select the Import File radio button. hikvision xml key generator
Email the file to your official regional Hikvision Support team (e.g., US support, Europe support). You export an XML file (often named DeviceKey
To prevent future lockouts and keep your security system safe from hackers, implement these habits: Select the Import File radio button
Choose the option in the Forgot Password window.
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