You can also access your camera via a web browser. The majority of Andowl IP cameras use a default local IP address of 192.168.1.10 .
If the driver installation did not resolve the problem, check the following: Camera is not Recognized or Showing Blank Screen andowl q500 driver
Most Andowl Q500 units ship with a mini CD-ROM. This disc contains the exact drivers for Windows 7, 8, and 10. If you do not have an optical drive, use an external USB DVD reader. You can also access your camera via a web browser