If you are encountering this error, the following steps are widely recommended by Ansys Innovation Space and FEA Tips : : Close all ANSYS applications.
: Ensure your graphics card drivers are up to date from the manufacturer’s website (NVIDIA, AMD, or Intel). Set Preferred GPU If you are encountering this error, the following
The ansyswbu.exe encountered a problem. a diagnostic file has been written error is a multi-faceted issue, but it is rarely insurmountable. By methodically working through the troubleshooting steps outlined in this guide—from basic file checks to advanced system configuration—users can identify the root cause and restore stable operation of ANSYS Workbench. If the problem persists even after following these steps, it is highly recommended to contact ANSYS Technical Support directly. The diagnostic .dmp file they need to analyze the crash is the one the error message points you to: C:\Users\[YourUsername]\AppData\Local\Temp\AnsysWBDumpFile.dmp . They have the tools and expertise to perform a deep analysis of this file and determine the precise cause of the crash on your specific system. a diagnostic file has been written error is
The error message explicitly mentions a diagnostic file. This is usually a .dmp (dump) file or a text log. The diagnostic
Save your simulation archive to an alternate local disk partition or directory to verify your primary hard drive is not throwing input/output bottlenecks. 💻 Primary Technical Solutions 1. Reset Corrupted User Profiles and Temp Caches